Privacy Policy for Apex Fitness UK
Apex Fitness UK is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, including one-on-one personal training, small group fitness classes, bespoke nutrition planning, online coaching and support, body composition analysis, sports-specific training, and rehabilitation support. By engaging with Apex Fitness UK, you agree to the terms outlined in this policy.
Information We Collect
We collect various types of information to provide and improve our services to you, tailored to your health and fitness needs.
Personal Data You Provide Directly:
- Contact Information: Name, address (14 King's Road, Chelsea, London, SW3 4UD, United Kingdom), phone number, email address.
- Health and Fitness Information: Details regarding your health status, medical history, fitness goals, dietary preferences, physical activity levels, and body composition data. This is collected to ensure the safe and effective delivery of personal training, nutrition planning, and rehabilitation support.
- Financial Information: Payment details for services rendered (processed securely by third-party payment processors, we do not store full payment card details).
- Communication Data: Records of communications between you and Apex Fitness UK, including emails and notes from consultations.
Information Collected Automatically:
When you visit our online platform, certain information may be collected automatically, such as IP address, browser type, operating system, referring URLs, and website navigation paths. This data helps us understand user behavior and improve our website's functionality.
How We Use Your Information
Your information is used for the following purposes:
- Service Delivery: To provide one-on-one personal training, small group fitness classes, bespoke nutrition planning, online coaching, body composition analysis, sports-specific training, and rehabilitation support tailored to your specific needs and goals.
- Communication: To communicate with you regarding your appointments, progress, service updates, and relevant information related to your fitness journey.
- Service Improvement: To analyse service usage and client feedback to enhance our offerings and develop new programs.
- Legal Compliance: To comply with legal and regulatory obligations.
- Security: To protect against fraud and unauthorised access to our services.
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following limited circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing services, such as payment processors and IT support. These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Protection of Rights: To protect the rights, property, or safety of Apex Fitness UK, our clients, or others.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include secure servers, firewalls, and encryption. While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure.
Your Data Protection Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have certain rights concerning your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the address provided below.
Changes to This Privacy Policy
Apex Fitness UK may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your data protection rights, please contact us:
ont-size: 1rem; margin-bottom: 0.5rem; line-height: 1.5rem; font-weight: 600;">Apex Fitness UK
14 King's Road
Chelsea
London, SW3 4UD
United Kingdom